Last Updated: October 15, 2025
Information We Collect
Look, we get it—nobody loves reading privacy policies. But we're committed to being transparent about what information we collect when you use soupcozy.com/.
Information you provide directly: When you sign up for our newsletter, leave recipe reviews, or contact us, we collect your name, email address, and any information you choose to share in your messages. When you create an account, we also store your recipe favorites and cooking preferences to personalize your experience.
Information collected automatically: Like most websites, we use cookies and similar technologies to understand how you interact with our site—which recipes you view, how long you stay, what device you’re using. This helps us improve your experience and show you more of what you love.
Third-party information: If you sign in through Google or Facebook, we receive basic profile information like your name and email address. We never access your passwords or post to your social media without explicit permission.
How We Use Your Information
We use your information to send you weekly recipe emails (only if you’ve subscribed), respond to your cooking questions, improve our recipes based on your feedback, and personalize your experience on the site. For example, if you frequently view vegetarian soups, we’ll recommend more plant-based recipes.
We also use aggregated, anonymous data to understand trends—like discovering that our readers love chicken soups in winter and cold soups in summer, which helps us plan seasonal content.
Data Protection & Security
We protect your information using industry-standard security measures including SSL encryption, secure servers, and restricted employee access. Your payment information (if you purchase our cookbooks or courses) is processed through Stripe and never stored on our servers.
We regularly update our security practices and conduct annual security audits. However, no internet transmission is 100% secure, so we can’t guarantee absolute security.
Your Rights (GDPR/CCPA Compliant)
You have the right to access, correct, or delete your personal information at any time. Simply email [email protected] with your request, and we’ll respond within 30 days.
Specific rights include: Requesting a copy of all data we have about you, correcting inaccurate information, deleting your account and associated data, opting out of marketing emails (unsubscribe link in every email), restricting how we process your data, and objecting to automated decision-making.
California residents have additional rights under CCPA, including knowing what personal information we sell (we don’t) and opting out of such sales.
Cookies & Tracking
We use cookies to remember your preferences, keep you logged in, understand which recipes perform best, and display relevant advertisements. You can control cookies through your browser settings, though some site functionality may be limited if you disable them.
Types of cookies we use: Essential cookies (required for site functionality), analytics cookies (Google Analytics to understand traffic patterns), advertising cookies (to show relevant ads and measure campaign effectiveness), and preference cookies (to remember your settings).
Third-Party Services
We partner with trusted services that help us run SoupCozy: Google Analytics for traffic analysis, Mailchimp for newsletter delivery, Instagram and Pinterest for social sharing, Amazon Associates for product recommendations, and Mediavine for ad display.
Each partner has their own privacy policy governing how they use your information. We carefully vet all partners and only work with companies meeting high privacy standards.
Children’s Privacy
SoupCozy is not intended for children under 13, and we don’t knowingly collect information from children. If you believe we’ve inadvertently collected information from a child, please contact us immediately at [email protected], and we’ll delete it.
Contact for Privacy Concerns
Questions about this privacy policy or how we handle your data? Contact our privacy team at [email protected]. We take your concerns seriously and respond to all privacy inquiries within 48 hours.
